Policies

Grievance

If a grievance arises pertaining to continuing education activities or processes, please contact Karen Newell via confidential email to newell@sonic.net as soon as possible, so that the nature of the concern may be addressed in a timely fashion.

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Refund

If you need to cancel your registration, please email newell@sonic.net or call 707-321-0926.

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Disability Accomodation

ADA accommodations will be made in accordance with the law; please indicate your special needs when you register by sending an email to newell@sonic.net or by calling us at 707-321-0926.

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Cancellation

If you need to cancel your registration, please email newell@sonic.net or call 707-321-0926.

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Technology

1. Virtual events will be hosted via Zoom Webinar, and you may be prompted to download or upgrade your Zoom app if using a mobile device. A strong WiFi connection will be required for best quality.

2. We recommend clicking your "Join Webinar" button early and checking that your speakers are on before the event begins. Please do not worry about being seen or heard! Attendee video feeds and mics are turned off by default when entering a webinar. You will be able to ask questions via the Q&A feature.

3. Please respect that no copying, recording, or distribution of live session content is allowed. CE's are provided for the "live" sessions only. CE's will not be available for the recordings.